All knowledge in one conversation
Turn your project’s public and hidden materials into a knowledge base that visitors can talk to.
Make it easy for people to use your knowledge.
Dzen Chat helps visitors get answers on your site, reduces pressure on your call centre, and makes your knowledge accessible to more people.
your site
Company knowledge, in a conversation people understand.
Dzen Chat turns project materials into useful help: people ask in their own words and get a current answer when they need it.
Works across languages
Helps people find answers even when they do not know your terminology or prefer another language.
Current information
We index your projects so visitors receive answers based on current site and knowledge-base materials.
AI that feels easy to use
Makes AI a clear, comfortable tool for an everyday site visitor.
About Dzen Chat
What does Dzen Chat do?
It is a site assistant that uses your company materials to help visitors find an answer and their next step.
What can I connect?
Documentation, articles, knowledge bases, guides, and site pages — the material you want to rely on in a customer conversation.
What is hidden knowledge?
Useful information already present in a project but not always easy for visitors to find: documentation, policies, site sections, or selected internal materials.
Which languages can the assistant use?
Dzen Chat supports multilingual conversations, so visitors can ask in the language that feels natural to them without knowing your internal terminology.
How do answers stay current?
We index the selected project materials. When knowledge changes, it can be re-indexed so the assistant relies on current information.
How can a visitor see where an answer came from?
The assistant can show its source, so a visitor can open the original material and check the detail.
Will Dzen Chat replace our call centre?
It handles some routine questions and helps people understand things on their own. Complex or unusual cases remain with your team.
Can we start small?
Yes. Start with a focused part of your knowledge base and the questions that reach support most often.
Give people a path to an answer.
See how Dzen Chat can work with your knowledge.